This workshop is a fact-filled intensive seminar/workshop that challenges the smaller business owner to raise their level of "WoW" for their customers and have them become "Customer Evangelists".

Highlights for this event include:

• Construct and Role Play "Elevator Speeches"
• Review how other small businesses have transformed their businesses into "The Talk of the Town"
• 100 Customer Service ideas
• How to implement these ideas
• "Red Carpet" ideas that will "WOW" their customers
• Easy tactics you can teach your employees
• Ways to motivate employees to deliver unparalleled service
• How to network with colleagues effectively within the community
• Ways to motivate employees to deliver unparalleled service

For more information contact me here.

If you are interested in finding out more about my workshops or in scheduling a presentation, please request a complimentary consultation here.