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Roy Prevost News - April 2010

Baby Boomers Continue to Rule!

As I have been predicting for the last year, marketers and retailers are overlooking the obvious.

The media continues to direct their marketing and message to the X’ers and Y generation based on outdated demographics and they continue to basically ignore the largest consumer group.

What would happen if you decided to cater to the aging Boomers and broadcast it into the community with messages such as, “Easily readable signs, plenty of space to navigate, smaller packages to suit your lifestyle, personal one-on-one service”

Just a thought!

See the item below (although it is a U.S. statistic, it mirrors our societal demographic here in Canada)

Needs of Senior Consumers Often Overlooked

LAS VEGAS — Despite possessing more than 75% of the nation's wealth, the needs and preferences of the country's 78 million Baby Boomers, and other members of the senior market, are often overlooked, Paul Murray, creative director for the Varsity marketing consultancy told attendees at the FMI Show here yesterday.

Through focus groups, a nationwide study and polls of manufacturers, Varsity is working to create a predictive model based on the emotional mindset and physiological needs of consumers over 55.

So far, it's learned that the top issues among members of the age group when shopping in retail are: Items are hard to reach (54%); items are hard to find (27%); crowds are difficult to navigate (27%); and prices are hard to read (22%). Other preliminary findings reveal that buy-one, get-one-free offers don't appeal to members of the group since they're looking for smaller portions; items like half a loaf of bread could support higher prices for this reason; and the font used for on-package messages alerting shoppers of easy-open tabs needs to be larger.

One focus group participant complained that because he couldn't see the "open here" message on a box of dial soap, he hadn't been using the convenient pull tab. "Most people who have trouble with opening packages, have trouble with eyesight," noted Murray.

Just a reminder that the aging Baby Boomer continues to rule the consumer agenda!

All good wishes!
Cheers,
Roy


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